Markets & Services

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Markets -
ACT's clients represent a range of partnerships with entities across the country encompassing education, government and private lending portfolios. Our vast client base demands nationwide licensing and compliance with insurance requirements, as well as an exceptional familiarity with each debt type and thorough awareness and observance of the laws and regulations pertaining to collection within the each particular industry.

With the high risk associated with delinquent and defaulted debt, ACT strategically maximizes revenue recoveries while meeting your expectations through competitive analysis. From default aversion tactics to full collection management, the overall goal is to satisfy the delinquency or eradicate any defaults minimizing risk and additional loss to the loan holder. Continuous portfolio analysis and communication is essential for both the client and account holder to resolve the outstanding delinquency or defaulted debt.

ACT services the following markets

  • Education – Perkins, Tuition / Accounts Receivable, Title IV Loans, Institutional Debts and various miscellaneous student debts.
  • Government – State and Federal Debts such as Tax and Utility.
  • Private Lending – Private Loans, Retail or Financial Consumer Lending.

Services –
ACT has solutions designed to assist the range of clientele to achieve and maintain high levels of return. Our staff is highly trained and grouped by debt type to ensure your accounts are always handled by collection professionals with the experience and knowledge relevant to your specific needs and goals.

Attentive Client and Account Holder Services:

  • Attentive Client and Account Holder Service
  • Full Collection Service Management
  • Proprietary Skip Tracing Program
  • Strategic Relationship with Skip Locate Service Providers
  • Default Prevention & Aversion
  • Timed Collection Notices
  • Cohort Management
  • Asset Discovery
  • Litigation
  • Administrative Wage Garnishment

ACT bases its collection strategy pursuant to our client's objective regardless if it's early stage efforts or full late stage collection techniques, we have nearly 20 years' experience serving the specific needs of our clientele. 

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